What is your role in the CCGs/NECS?
I am Senior Information Analyst for NECS providing an analysis and reporting service to CCGs in County Durham & Darlington.
How do you currently use RAIDR?
If we receive an information request from a CCG which can be answered by RAIDR, I’ll talk this through with the requestor showing them how to do it, this promotes the use of the tool and frees up our time to do more complex work for them. We also use RAIDR for double checking or sense checking any bespoke analysis we do.
What do you believe are the benefits of RAIDR?
The data is available to the customer whenever they want it. As well as using it in the way described above the way data is displayed on some dashboards means that we can identify data quality issues immediately, without having to extract and manipulate it ourselves This saves time and means we know any analysis we produce is valid and accurate.
Has your working life changed as a result of using RAIDR?
Some simpler information requests can be completed using RAIDR, or I can show colleagues how to use RAIDR and get the information themselves, meaning that I can focus on my complex pieces of work. As a result I don’t tend to get as many ad hoc queries because the data is already available to them to retrieve themselves. Being able to use it to double check work is really helpful.